About Tom Osman
// TECHNOLOGY_DEALERIdentifying and building the highest-value uses of technology.
My work has followed the same pattern for years: get hands-on with a new technology early, find the uses that create the most value, and build them. Sometimes that means a product, sometimes an agent, and often the education that lets other people build with it too.
I led education at Makerpad when no-code changed who could build software. At Synthflow, I learned the voice-agent product, built the academy from zero, and grew it to more than 10,000 voice AI developers. I have since made product tutorials for Stack AI and Chatbase, scouted AI startups for Interface Capital, and kept building AI products of my own.
Now I am building Juno and the Institute for Zero-Human Companies: a live attempt to understand how persistent agents can operate real ventures while people keep hold of direction, judgment, and approval.
I live in Mallorca with my wife and four kids and run Shiny Technologies. “Technology Dealer” is my shorthand for the whole job: identifying and building the highest-value uses of technology.
Focus Areas
Identify the Use
Push a new capability into real work until its highest-value uses are obvious.
Build the Real Thing
Turn the strongest use into a product, agent, workflow, or academy people rely on.
Measure by Value
Judge each use by what it changes in practice, not by how good the demo looks.
Share What Holds Up
Publish guides and live builds, and bring field evidence back to the people building the product.
GET IN TOUCH
If you have a technology that matters and want to find, and build, its highest-value uses, let's talk. I am especially interested in teams building AI agents that can finish real work.