Lindy.AI
// February 10, 2025
Lindy pitches itself as "the simplest way for businesses to create, manage, and share agents. Now with just a prompt." The marketing site breaks out ready-made operators (Support, Inbound SDR, Creative, Document Processing) and each one spells out the channel it covers (chat, calls, email) plus the hand-off it automates. Source: lindy.ai
Why it's in my stack
- Prompt-to-agent onboarding. The hero flow literally asks, "Ask Lindy what to do and watch it build your Agent in minutes," so getting to a functional runbook is about describing the outcome rather than wiring frameworks.
- Verticalized presets. The Support Agent resolves tickets "across chat, calls and email," the Inbound SDR Agent "research[es], qualif[ies] and convert[s] inbound leads," the Creative Agent builds "on brand marketing campaigns," and the Document Processing Agent automates data entry. Those blueprints show up as starting prompts I can remix.
- Integrations + sharing. The site highlights "Thousands of integrations available" and multiplayer editing, so I can invite clients into the same environment when we co-build a workflow.
Plays I run with it
- Support triage. Drop macros + escalation rules into the Support Agent preset, connect Intercom/Zendesk, and let Lindy handle low-risk cases before piping the transcript back into human queues.
- Outbound cleanup. Use the Inbound SDR preset to research a list, qualify against ICP tags, and push qualified leads into HubSpot via the integrations catalog.
- Internal doc reviews. Point the Document Processing agent at compliance files so it can strip structured data into Airtable rows while leaving a human-auditable log.
Getting access
- Start in the browser at lindy.ai - you'll need to create an account before you can ship your first agent.
- The onboarding flow walks you through setting custom instructions "in natural language," then connecting integrations for delivery.
- Agents live in the Lindy workspace, so teams can "discover apps," remix each other's flows, and promote proven ones into shared catalogs.